Last Updated: 08.03.2024

Introduction

Welcome to Globtrels. By accessing our website, using our services, or subscribing to our plans, you agree to be bound by the following terms and conditions (the "Terms of Service" or "Agreement"). Please read them carefully.

1. Acceptance of Terms

By using Globtrels, you agree to these Terms of Service and any other policies we may publish from time to time. If you do not agree with any part of these terms, you must not use our website or services.

2. Providing the Service

By purchasing the Premium Membership, you are entering into a contract with us whereby we will provide you with a digital subscription to receive and access our premium services and content for the period as set out on the registration form ("Term”). At the end of each Term, the Term will automatically renew for a Term of the same duration until you or we end the contract. As a Premium Member, you agree that you will only use our services as a private consumer, in a non-commercial capacity for your own personal benefit.

3. Subscription and Payments

a. We offer various subscription plans for our services. Details of these plans, including their prices, are available on our website.
b. All payments are processed securely. You agree to provide current, complete, and accurate purchase and account information for all purchases made at our site.
c. Your subscription will automatically renew at the end of each billing cycle, and your chosen payment method will be charged accordingly, unless you cancel your subscription in accordance with Section 5 of these Terms.
d. If you do not wish for the membership to renew you can cancel future billing by contacting us at least 7 working days prior to the expiry of the Term to inform us that you do not wish to renew at support@globtrels.com

4. Payment Processing

We prioritize the security of your financial transactions. To offer you a seamless and secure payment experience, our website has partnered with Stripe, a leading online payment processing platform. All payment processes are fully managed by Stripe, utilizing their advanced encryption and security measures. This means that your payment information is processed directly through Stripe's secure environment—our website does not store, process, or have access to your credit card information or any other payment details. We ensure that your connection to our website is encrypted, safeguarding the confidentiality and integrity of your personal information throughout your transaction.
By utilizing Stripe for payment processing, we adhere to the highest standards of online payment security, ensuring that your personal and financial data is protected against unauthorized access and fraud. Our commitment to your security extends to every aspect of your interaction with our website, from browsing to completing your purchase.

5. Cancellation and Termination

a. You may cancel your subscription at any time by sending a message to support@globtrels.com.
b. Upon receiving your cancellation request, we will terminate your subscription at the end of the current billing cycle, and you will not be charged for the next cycle.
c. We reserve the right to terminate or suspend your account and access to our services at any time, without notice, for any breach of these Terms.

6. Refund Policy

a. We offer a 14-day refund policy for new subscription purchases. If you are not satisfied with our service for any reason, you can request a full refund within 14 days of your subscription start date.
b. This refund policy applies to all subscription renewals and all other purchases on the website.

7. Processing Your Refund

To request a refund, please contact us at support@globtrels.com, providing details of your transaction and the reason for requesting a refund. We will start processing your refund within 5 business days.

8. Secure Refund Processing

All refunds are processed securely through Stripe, our payment processing partner. This ensures that the refund transaction is handled with the same level of security and encryption as your original payment. Your financial information remains protected, and at no point during the refund process will your payment information be stored on our website.
Please note, it may take 5-10 business days for the refund to appear on your credit card statement or in your bank account, depending on your financial institution's processing times.

9. Questions and Concerns

If you have any questions or concerns about our refund policy or the refund process, please do not hesitate to contact us support@globtrels.com. We are here to assist you and ensure your experience with our website is positive and secure.

10. Privacy

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of Globtrels, to understand our practices.

11. Limitation of Liability

Globtrels shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the services.

12. Governing Law

These Terms shall be governed and construed in accordance with the laws of Warsaw, Poland, without regard to its conflict of law provisions.

13. Contact Information

For any questions regarding these Terms of Service or your subscription, please contact us via the contact form on this page.

14. Geographic Restrictions

The Website is only applicable to flight information from the United Kingdom, Spain, France, Germany, Japan, and the Netherlands and are intended for and directed to users in these countries.

15. Use of Content

All content on our website, including images, text, graphics, and logos, is the property of our website or its content suppliers and is protected by copyright laws. You may not use, reproduce, or distribute any content from our website without our prior written permission.

16. Prohibited Activities

You agree not to use our website for any illegal or unauthorized purpose, including:

• Posting or distributing any content that infringes on the intellectual property rights of others, including copyrights.
• Posting or distributing any content that is illegal, obscene, defamatory, threatening, or discriminatory.
• Using our website to impersonate another person or entity.
• Attempting to gain unauthorized access to our website or to other users' accounts.
• Interfering with the operation of our website or with other users' use of our website.

17. Additional Sections:

a. Use of Content

All content on our website, including images, text, graphics, and logos, is the property of our website or its content suppliers and is protected by copyright laws. You may not use, reproduce, or distribute any content from our website without our prior written permission.

b. Digital Millennium Copyright Act

We comply with the Digital Millennium Copyright Act ("DMCA"). If you believe that your copyrighted work has been posted on our website without your permission, please contact us using the contact form provided below. If the complaint is valid we will remove the infringing content within 72 hours of receiving your notice. The following information is required: An electronic signature Identification of the infringed work Identification of the infringed material Valid contact information - email address, physical address, and phone number. A statement that, to the best of your knowledge, use of the material in the manner used is not authorized by the copyright owner or the law. A statement that all the information contained in this complaint is accurate, and under penalty of perjury, that you are authorized to act on behalf of the copyright owner.

c. Removal of Content

We reserve the right to remove any content from our website that violates these Terms of Service, or that we determine, in our sole discretion, to be inappropriate or harmful. We also reserve the right to terminate or suspend your access to our website for any reason, including for violation of these Terms of Service.

1. Introduction

Our website is committed to protecting your privacy and ensuring the security of your personal information. This privacy policy explains how we collect, use, and protect your personal information when you use our website.

2. Information Collection

We collect personal information when you sign up to our website, which includes your name and email.

3. Use of Personal Information

We use your personal information to provide you with the services you have requested by purchasing the Premium Membership. We may also use your information for marketing purposes, such as sending you promotional emails or newsletters. If you do not wish to receive such emails, you may opt-out by letting us know using a contact form provided below.

4. Disclosure of Personal Information

We do not disclose your personal information to third parties, except in the following circumstances: We may disclose your personal information to our third-party service providers who help us to provide our services to you, such as hosting providers, payment processors, and email service providers. We may disclose your personal information if required to do so by law or in response to a legal request, such as a subpoena or court order. We may disclose your personal information if we believe that it is necessary to protect our rights or property, or the rights or property of our users or others.

5. Data Retention

We will retain your personal data for as long as necessary to provide our services and as required by law. If you want to delete your account or your personal data, you can do it yourself or you can contact us using the contact form below.

6. Security

We take reasonable precautions to protect your personal information from loss, misuse, or unauthorized access, disclosure, alteration, or destruction. We use industry-standard security measures, such as encryption, to protect your personal information.

7. Your Rights

You have the right to access, correct, or delete your personal information. You may also have the right to object to our use of your personal information, to restrict our use of your personal information, or to request that we provide your personal information to you in a portable format. If you wish to exercise any of these rights, please contact us using the contact form below.

8. Changes to this Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated privacy policy on our website or by sending you an email.

9. Contact Us

If you have any questions or concerns about Terms of Service, privacy policy or our website, please contact us using contact form provided below.

10. We use cookies to improve security and ensure that we give you the best experience on our website.

Required: These cookies are essential for our websites and services to perform basic functions and are necessary for us to operate certain features. These include those required to allow registered users to authenticate and perform account-related functions, store preferences set by users such as account name, and ensure our services are operating properly.

Analytics: These cookies allow us to optimize performance by collecting information on how users interact with our websites, including which pages are visited most, as well as other analytical data. We use these details to improve how our websites function and to understand how users interact with them.